Support for the Love22 private beta · Adults 18+
Contact Love22
Email salihorsk@gmail.com for account access, invitations, verification, matching, privacy requests or a safety concern. Include your app version, device, the steps you took and the error text. Never send passwords, verification codes or invitation tokens. Share only the private conversation details necessary to explain a report.
Love22 is not an emergency service. If someone is in immediate danger, contact local emergency services.
How does matching work?
Each person has their own account and makes their own choice. All participants independently approve a match and complete the required checks before a shared conversation opens. Two pairs need four personal likes; a pair and a trio need five. Nobody can like or complete checks for their partner. A like is interest in a conversation, not consent to anything else.
How do I choose who can send likes?
Open Profile → Settings → Can send likes. Under Solo people, select Choose to pick the audiences you allow, including whether solo men can send a first like. Everyone includes all solo genders; Off excludes all solo people. Set Pairs, Trios and Groups separately under Together. Linked members share these incoming preferences.
Changing incoming preferences does not block an existing match. Use Block to stop existing contact. Chats still require every participant's approval.
My verification code or review is stuck
Open Profile → Checks. Each person verifies their own phone and submits their own photo. Follow the delivery channel displayed in your app. WhatsApp delivery requires access to WhatsApp on that number. Use the newest code; WhatsApp codes expire after ten minutes. Wait before resending.
If delivery fails, check the number and channel, then try again when the app allows it. Contact support with the error text if the problem continues. A pending or unavailable review leaves the profile unverified. Phone and photo checks are not a guarantee of identity or safety, and support cannot promise approval.
I want to report or block someone
Use the profile or chat safety actions to report a concern or block contact. Manage blocks in Profile → Settings. To request reconsideration of a moderation decision, email support with your account email and the decision. Please report suspected underage use.
I cannot sign in
Use Forgot password on the sign-in screen to request an email recovery code. Check the email address and your spam folder. Contact support if you remain unable to sign in. We will never ask for your password or verification code.
How do I delete my account?
Open Profile → Settings → Delete account. If cleanup is pending, keep your session and follow the retry instructions in the app. Contact support if it does not finish or you cannot access your account. Deleting your account does not delete someone else's independent account. Read the Privacy Notice for cleanup details and retained records.
Are payments available?
No. In-app purchases are not active in this private beta. Do not send money to a moderator or through chat to obtain access or verification. Future iOS digital purchases are planned through Apple's App Store, with the exact conditions shown before purchase.
If Apple bills you for a future Love22 purchase, use Apple's refund service to request a refund. Approval depends on Apple's process and applicable consumer rights. If a subscription is introduced, manage it in iPhone Settings → your name → Subscriptions. Deleting an app or account does not itself cancel an Apple subscription. Love22 does not currently offer a subscription.
Company details
Love22 is operated by Clean Whale sp. z o.o., Al. Powstania Warszawskiego 15, 31-539 Kraków, Poland. KRS: 0000868230. NIP: 6751738063.